Industry · Airline & Aviation

Software testing for airlines

Booking, check-in, crew, revenue – airline IT runs around the clock, under peak load and with many interfaces. Defects cost revenue and trust instantly.

Typical challenges

Booking & revenue systems with 24/7 availability and direct revenue impact.
Peak load during promotions, holidays and disruptions – performance and load tests under real conditions.
Complex integrations: GDS, NDC, payment, loyalty, ops and crew systems.
Omnichannel (web, app, kiosk) with consistent behaviour.

Standards & security

PCI DSS for payment data, GDPR for passenger data, IATA NDC for distribution, and high demands on availability and recovery. We prioritise by risk – critical booking and payment paths first.

Testing focus in airline and travel IT

Booking and inventory: Availability, pricing and rebooking across codeshare chains; tests against real edge cases rather than the happy path.
Check-in and boarding: Time-critical processes with hardware integration, offline capability and fallback scenarios at the gate.
Crew and flight planning: Rule sets for duty and rest times, rotation planning and short-notice disruptions – verifiable through scenarios rather than individual cases.
Distribution and interfaces: GDS/NDC connections, partner airlines and payment providers – contract tests keep the integrations stable.

Typical starting point

Operating without a maintenance window is typical: systems run around the clock, releases must be safe during live flight operations, and incidents become visible within minutes. We therefore focus on fast, automated regression of the business-critical paths and on reliable rollback criteria.

Why Loyal Team

Experience with high-availability, transaction-critical systems and load testing; senior lead, accredited for ISTQB®, recognised by IREB®, audit-ready methodology.