Industry · Insurance

Software testing for insurance

Policy administration, claims, sales – insurance IT is complex, long-lived and heavily regulated. We secure quality where defects are expensive and supervisory-relevant.

Typical challenges

Legacy core systems & digitalization in parallel: policy administration alongside new portals and apps.
Migrations & portfolio transfers with large data volumes and evidence obligations.
Calculation engines & rating where every error directly costs money and trust.
Interfaces to reinsurers, intermediaries (BiPRO) and payment providers.

Regulation & standards

We work audit-ready along the relevant requirements:

DORA (Digital Operational Resilience Act, applying to insurers since 2025), GDPR and testability per ISO/IEC/IEEE 29119. Test evidence and reporting are designed for supervisory and audit questions.

Testing focus in insurance IT

Policy and contract systems: Rating, contract changes, cancellation and premium adjustment across annual runs – with business-approved test data instead of production copies.
Claims and benefits processes: Straight-through processing, fraud detection and payout chains; regression tests covering business rules and calculation engines together.
Customer portals and apps: Application journeys and claims reporting across web and app – end to end, including document generation and dispatch.
Migrations between policy systems: Reconciliation tests across millions of contracts, delta analyses and repeatable acceptance runs per migration wave.

Typical starting point

The typical starting point: business logic sits in calculation engines few people fully understand, test data is scarce or sensitive under data protection law, and annual processing cycles make every defect expensive. We start with test data strategy and regression scope – together they decide whether a release cycle becomes predictable.

Why Loyal Team

Senior consultants experienced in regulated environments lead every engagement, accredited for ISTQB®, recognised by IREB®. AI tools accelerate analysis and documentation; judgment and accountability stay with people – audit-ready by methodology.